Frequently Asked Questions
Q. Do you hire or rent load cells?
A. Yes, we hire tension & compression load cells in a range of capacities from 5te to 300te. Many of our partners also offer load cell hire or rental so we may even be able to connect you up with one of them.
Q. Do your load cells come with calibration certificate and carry case?
A. Yes, all SP load cells come with a certificate of calibration, proof test & EC declaration of conformity. Depending on the WLL they are supplied in either an aluminium case or wooden shipping crate.
Q. What is the availability of your products?
A. Our standard range of products are in stock at our UK and USA facilities up to 500t capacity and can usually be despatched within 3 working days from receipt of order.
Q. Where are your products manufactured?
A. United Kingdom
Q. Can you calibrate my load cell, it’s not an SP?
A. We can adjust the readings on many other manufacturers products (providing we hold the adjustment details) If we do not hold these details, then a calibration certificate of ‘as found’ readings will be supplied.
Q. Do you charge inspection fees for repairs?
A. No. We will inspect a faulty load cell and raise a no-obligation quote FOC. If the work is declined, we only charge for return carriage (if applicable).
Q. What is the environmental protection of your load cells?
A. Our wireless range of load cells are rated IP67 or NEMA6, our self-indicating load cells are rated IP65 or NEMA4X. We can manufacture load cells to higher ratings if necessary for applications in radius areas or even subsea.